ICE Voice of Stakeholder

Gain Field Perception to Help Drive Success for Your IC Plans

Field perception of the incentive compensation (IC) plan in terms of plan understanding and motivation is critical in delivering sales success. The TGaS® Advisors Incentive Compensation Excellence (ICE) Voice of Customer process brings not only a comprehensive approach to surveying the field but also brings TGaS benchmarks to allow you to not only gauge your participants satisfaction with your plans but also compare those results to industry benchmarks.

Key Areas

IC plans effectiveness

Areas of Focus

Field satisfaction, motivation and understanding


  • In person interviews with key stakeholders, such as headquarter sales leads and regional based sales management
  • Comprehensive field survey to assess the field's attitudes towards the IC plan/process
  • In depth analysis of feedback to quickly identify wins and to develop a communication strategy