Manager, Operations and Analytics

TGaS Advisors, a division of Trinity Partners, and a leading benchmarking and advisory services firm for commercial organizations in the life sciences industry, has an immediate opportunity for a full-time Office Manager/Executive Assistant. The ideal candidate is a detail-oriented and multi-tasking individual who enjoys working hard, has energy for new challenges and is a relentless learner. Additionally, this is a position of trust which involves the handling of confidential and time-sensitive materials.

KEY RESPONSIBILITIES

The Manager position at TGaS will be responsible for leading a team to work with benchmark and survey information from clients and produce high quality deliverables with the information. The candidate will have a proven track record of leadership, strategic thinking, analytical skills, and experience with using analytical tools and techniques on structured databases.

The position will require a driven person to lead and execute projects for clients in the pharmaceutical industry. The candidate will also be experienced in using analytical tools to organize and present information in a format that makes the information easy to understand, and highlights trends and key findings.

In addition, the Manager will bring understanding of the pharmaceutical industry to the role, as well as knowledge of the specific subject areas they are supporting.  The Manager will apply this knowledge to enhance the insights and analysis they and their team provide.  The Manager will also demonstrate the ability to lead projects, working directly with clients and practice leads to refine project requirements, scope, and timing of delivery.  This is a ‘hands on’ managerial role that requires the manager to both execute on client deliverables, as well as manage a team that efficiently delivers on a larger set of projects.

The Manager will also ensure that product changes / innovations are be implemented in a timely manner.  The Manager will vet existing processes and standards and develop and implement a plan to roll out the changes.

KEY JOB ROLES

 

Work with practice teams to implement new offerings, launch solutions, and provide operational support to deliver solutions.   This will include:

  • Participate in ongoing product development, and implement changes that affect operational support of product.
  • Identify ways to utilize analytics and technology to improve benchmark product offerings
  • Take leadership role on projects and collaborate with internal stakeholders
  • Identify client opportunities and/or challenges during the benchmarking / Vhow process.
  • ‘Hands on’ role of providing analysis and delivering benchmarks and vhows.

Provide leadership to team.  This will include:

  • Manage and implement innovation by identifying impacts to underlying processes and deliverables, and ensuring timely roll out of changes.
  • Manage and monitor workload of team and allocate projects to meet project timelines
  • If manager has direct reports, provide career development to them by communicating performance feedback and assigning projects that will assist with their growth

EXPERIENCE AND SKILLS

Position requires 5 to 10 years pharmaceutical industry experience.  Prior expertise should include hands on analytical roles using diverse datasets to generate insights for clients.  Candidate should demonstrate leadership aptitude through project management, and optionally people management roles.

Proven leadership and the ability to think strategically and set direction for products and services.  Strong expertise in Microsoft Office tools: Excel, PowerPoint, and Word.  Understanding of market research concepts, and survey design and implementation, and strong writing skills.  Experience with survey tools (Qualtrics.com), data visualization tools (e.g. tableau), and CRM tools (e.g. Salesforce.com) is desired.

LOCATION

  • East Norriton, PA

If you are interested in this position, please forward your resume and cover letter, and experience to contact@tgas.com.